Part-Time Concierge

Mackinac Island, Michigan
Guest Services
04-20-2021
Mackinac Island, MI
Depends on Experience  Hourly
Full Time

THIS IS A PART-TIME, SEASONAL POSITION FOR THE SUMMER 2021 SEASON (APRIL THROUGH THE END OF OCTOBER)

Mission Point Resort, Mackinac Islands’ only full service, casual resort is currently seeking candidates to fill the position of Part-Time Concierge. This is a seasonal position is located on Mackinac Island and offers competitive pay and other perks. The ideal applicant will have at least one year of guest/customer service experience, possess an upbeat leadership style, and have experience working in a multi-cultural environment.

POSITION SUMMARY

The primary role of the Concierge is to perform guest service tasks such as booking dining reservations, transportation and having a general knowledge of the island and its offerings. This position reports to the Guest Services Manager.

REQUIRED SKILLS AND EXPERIENCE:

  • Associates or bachelor’s degree in Hospitality Business or Business Administration preferred.
  • High School diploma or equivalent required
  • Good communication skills, both verbal and written.
  • Basic computer knowledge including but not limited to Microsoft Office Suite and the hotel's property management system.
  • Ability to problem solve and make decisions guided by policy and procedures.
  • Be professional, responsible and mature in conduct and behavior.
  • Be self-motivated and use time wisely.
  • Be able to speak, read, write and understand English.
  • Extensive knowledgeable about the Island, hotel and its services and facilities.

If you are looking for a culture where you make a difference and truly are part of a successful team, then Mission Point Resort is the place for you. We strive to grow our team with people who share our passion and energy for creating the best experience for our guests and our staff! We offer competitive wages, housing and other perks.